Problem Statement:
Little Lemon currently lacks an online table reservation system, which creates a hurdle for busy users like Sarah in our persona. This can lead to frustration for both Sarah and the restaurant.
Here's a breakdown of the problem we're solving with the online reservation feature:
For Sarah (the user):
Difficulty securing a table, especially during peak times.
Time wasted calling restaurants to confirm availability.
Lack of transparency around wait times and reservation options.
Difficulty coordinating reservations with friends.
For Little Lemon (the restaurant):
Missed reservations due to difficulty reaching customers by phone.
Lost business due to frustrated customers who can't get a table.
Inefficient phone staff handling reservations during peak hours.
Little Lemon currently lacks an online table reservation system, which creates a hurdle for busy users like Sarah in our persona. This can lead to frustration for both Sarah and the restaurant.
Here's a breakdown of the problem we're solving with the online reservation feature:
For Sarah (the user):
Difficulty securing a table, especially during peak times.
Time wasted calling restaurants to confirm availability.
Lack of transparency around wait times and reservation options.
Difficulty coordinating reservations with friends.
For Little Lemon (the restaurant):
Missed reservations due to difficulty reaching customers by phone.
Lost business due to frustrated customers who can't get a table.
Inefficient phone staff handling reservations during peak hours.
Quick prototype using Meta's component library:
